Who we are and what we’re building

Who we are and what we’re building

We believe the best partnerships make you better over time.

We believe the best partnerships make you better over time.

Our mission

Most service providers deliver what you ask for. We think that's table stakes.

We're building something different: a hybrid team of AI and humans that embeds into your operation and compounds in value the longer we work together. We learn your customers, your products, your edge cases. We spot patterns you don't have time to look for. We surface the revenue hiding in your support queue and the churn signals buried in your order data.

Customer support is where we start, because that's where the richest signal lives. But the goal isn't just faster responses or lower costs. It's building a layer of intelligence across your business that makes every decision a little sharper.

We get paid for outcomes, not activity. That means our incentives are aligned from day one. When you grow, we grow. That's the kind of partnership we're interested in.

Team

Team

Meet the team

Meet the team

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Sabeen Minns

Co-Founder & CEO

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Jason Lovell

Co-Founder & CTO

With a friendship spanning years and a shared history of building high-growth startups, we founded Agentway to solve one problem: Operational inefficiency.
Drawing on Sabeen’s product expertise and Jason’s technical excellence, we are on a mission to democratize AI.

We built Agentway because we believe small businesses deserve the same powerful AI operations as the tech giants. We are passionate about helping you unlock AI efficiency so your brand can grow, scale, and thrive.

With a friendship spanning years and a shared history of building high-growth startups, we founded Agentway to solve one problem: Operational inefficiency.
Drawing on Sabeen’s product expertise and Jason’s technical excellence, we are on a mission to democratize AI.

We built Agentway because we believe small businesses deserve the same powerful AI operations as the tech giants. We are passionate about helping you unlock AI efficiency so your brand can grow, scale, and thrive.

FAQ

Frequently asked questions

How can Agentway save me up to 50%?

Agentway uses our advanced AI to handle repetitive work and humans to make decisions. This eliminates wasted time, idle labor, and expensive software licenses.

How does Agentway differ from a traditional AI chatbot?

What type of tickets does Agentway handle?

How fast can we launch?

Can we try it before we commit?